USPS, FedEx, UPS, Amazon, and DHL all have claims processes — but they're designed to be confusing. We'll walk you through exactly what to do in under 3 minutes.
Check My ClaimNo account required · No percentage cut · Results in seconds
Answer 5 quick questions and get a personalized action plan for your exact situation.
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A pre-filled claim letter customized for your carrier, situation, and dollar amount. Attaches directly to your filing.
No legal expertise required. Just answer questions and follow the plan.
Tell us your carrier, what went wrong, and the rough value. Takes under 3 minutes.
We'll tell you your eligibility, estimated recovery, time limit, and exact steps to file.
File directly with the carrier for free, or get an auto-generated claim letter for $19 to save time.
Every carrier has a hard deadline. Miss it and you lose your right to file.
| Carrier | Claim Deadline | Standard Max Coverage | Claim URL |
|---|---|---|---|
| USPS | 60 days | $100 (Priority Mail) | usps.com/help/claims.htm ↗ |
| FedEx | 60 days | $100 | fedex.com/claims ↗ |
| UPS | 60 days | $100 | ups.com/file-a-claim ↗ |
| Amazon | 90 days | Full item value (A-to-Z Guarantee) | Amazon A-to-Z Guarantee ↗ |
| DHL | 21 days | $100 | dhl.com/claims ↗ |
Each carrier has its own process, deadlines, and coverage rules. Read the guide for your carrier to understand exactly what you're working with.
Lost package search, damage claims, Priority Mail coverage, 60-day deadline, and what happens after you file.
Read GuideDeclared value vs. insurance, who can file, 21-day damage deadline, and navigating the FedEx claims portal.
Read GuideThe "delivered but missing" scenario, physical inspections, 60-day deadline, and how to file as a recipient.
Read GuideA-to-Z Guarantee for third-party sellers, direct Amazon refunds, 90-day deadline, and credit card chargeback backup.
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